Ordering from The World Craft is easy. Just send an
email to us at
email@example.com and let us know which
item(s) you are interested in. Payments are
accepting in the form of a check or money order (cheques
will have to clear) or by credit card. We accept
Visa, Mastercard, and American Express and you are
welcome to call us with the details or to send us an
Mail your order to:
The World Crafts
5A, Kandewatte Road, Kaluwella, Galle,Sri Lanka.
Fax Orders to: +94 912 234 068
E-mail us at:
firstname.lastname@example.org or call +94 77 7449299
Overseas orders must be done via a Wire Transfer. We
will contact the customer via e-mail and send
Routing and Bank Account numbers. The funds will
need to be transferred to our bank account within 48
hours, or we will cancel the order.
Wholesale & Retail Orders
We undertake both wholesale and retail orders.
Items are shipped within 1 to 3 business days
If anitem is out of stock you will be notified by
e-mail of our expected restock date. Orders are
shipped insured for their full value.
We want you to be thrilled with your order, not just
satisfied. As such, we have a no questions asked 7
day return period (less shipping) on all items,
provided they are returned in original condition.
Just drop us a line with your intent to return and
all the necessary info will be emailed back to you.
If an item has an issue, we try to make sure we
mention it in the description. Though we strive to
represent our products as completely as possible, we
realize that ordering gem materials over the web is
less than ideal. Thus, our return policy to help
reassure you in purchasing.
www.theworldcraft.com is unable to accept
any returned merchandise that has been damaged,
burnt, scratched or marked in any way.
Your Credit Card will only be charged once the
order has shipped
Once an order is placed, you are e-mailed a
confirmation. When we ship the item or items, your
credit card is billed. You will only be billed for
items shipped. Backordered items are not charged
until they to are shipped.
Your Personal Data is kept Private
All of the personal data we receive is private and
is kept confidential. We never sell or share this
information outside of
Lost Package Policy
On the rare occasion, that a package is lost in
transit, by UPS, we reserve the right to wait up to
30 days from the inquiry or trace date to determine
if the package is actually lost.
www.theworldcraft.com, will not hold the
purchaser's funds any longer than possible. However
we need to follow proper postal procedures to
determine if the package was signed by another
person, stolen or lost. We will refund the entire
purchase price unless proof of delivery can be
obtained (i.e. the package was delivered and signed
for). Money for lost packages, will not be refunded
unless the above procedure is followed, and it is
www.theworldcraft.com has fulfilled their
obligation once the package has been shipped from
Terms of Sale
All buyers agrees to the Terms of Sale when making a